Welcome to INSYYD (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details and transaction information
  • Account login details
  • Customer support messages or inquiries

Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address
  • Device and browser information
  • Website activity and interactions
  • Cookies and usage data

Information from Third Parties

We may receive information from:

  • Payment processors
  • Shipping and logistics partners
  • Marketing and analytics providers
  • Website hosting and e-commerce platforms such as Shopify

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Manage your account
  • Provide customer support
  • Improve our products, website, and services
  • Send order updates and important notifications
  • Prevent fraud, abuse, and unauthorized activity
  • Send promotional emails, offers, and marketing communications (you may opt out anytime)
  • Analyze website traffic and customer behavior

3. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze traffic and user behavior
  • Personalize advertisements and shopping experiences

You may disable cookies through your browser settings, but some website features may not function properly.

For more information about Shopify cookies, visit: Shopify Cookie Policy

4. Sharing Your Information

We may share your information with trusted third parties, including:

  • Payment processors
  • Shipping and fulfillment providers
  • Website hosting and technology providers
  • Marketing and analytics partners
  • Customer support providers

We may also disclose information:

  • To comply with legal obligations
  • To enforce our terms and policies
  • To prevent fraud or security threats
  • During a merger, acquisition, or business transfer

We do not sell your personal information for direct profit.

5. Marketing Communications

We may send you emails or messages about:

  • Product launches
  • Promotions and offers
  • Brand updates

You can unsubscribe from marketing communications at any time through the unsubscribe link or by contacting us.

6. Data Security

We take reasonable security measures to protect your personal information. However, no online platform or method of transmission is completely secure, and we cannot guarantee absolute security.

Please keep your account credentials confidential.

7. Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Complete transactions
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Restrict or object to certain data processing activities

To exercise any of these rights, please contact us using the details below.

9. User-Generated Content

If you post reviews, comments, or other public content on our website or social media pages, that information may be visible to others. We are not responsible for how others use publicly shared information.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children.

12. International Users

Your information may be processed or stored in countries outside your own. By using our services, you consent to such transfers where permitted by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.