Refund policy

At INSYDD, every piece is carefully designed for comfort, confidence, and hygiene. Due to the intimate nature of lingerie and underwear, we do not allow returns or exchanges once an order has been delivered.

Please note:

l All sales are final.

l We do not accept returns, exchanges, or size swaps.

l Products cannot be returned for hygiene and safety reasons.

l We request customers to carefully check the size chart before placing an order.

 

However, if you receive:

 

l a damaged product,

l a defective item,

l or the wrong order,

 

please contact us within 48 hours of delivery with clear photos and your order details at info@insydd.com . Our team will review the issue and assist you accordingly.

By placing an order with INSYDD, you agree to this policy.

Thank you for understanding and supporting our brand.